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Mar 22, 2011

Up-sells, Cross-sells and Related products not Showing in Magento

Most common mistakes of new magento users are adding up-sells, cross-sells and related products without re-indexing after. The common scenario is that when they added those products they directly g goes to site front end and look if the added products are showing.

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Up-sells, cross-sells and related products to a product from admin are added but when I view the product from frontend, I don’t see any up-sells, cross-sells and related products.


  1. Login to Admin
  2. Go to System -> Index Management
  3. Select All checkboxes
  4. Select ‘Reindex Data‘ from Actions selection list
  5. Click Submit button

Then check your front end store.


magento themes said...

Really it was a problematic area for me.As a new Magento Designers lots of confusion is arising daily.Some times it becomes very difficult to find a proper solution.Thanks for your trick.

Pmbullen said...

Thank you thank you thank you!!!!!

Janzell Jurilla said...

Thanks Magento Theme.

Janzell Jurilla said...

Your welcome Pmbullen .

Webdesign M√ľnchen said...

Reindexing solved my problem!


Anonymous said...

Hi there,

I have re-indexed, my cash is disabled and my products are showing up in the category. Only they do not show up as Related Product, is there anything else I might try to fix this?

Thanks in advance

Greets, I Nauro

Anonymous said...

I have the same problem for upsell product. I have re-indexed, my cache is disabled and products are shownig up in the category...
What can I do?